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CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work
ACM2024 Proceeding
Publisher:
  • Association for Computing Machinery
  • New York
  • NY
  • United States
Conference:
CHIWORK 2024: Annual Symposium on Human-Computer Interaction for Work Newcastle upon Tyne United Kingdom June 25 - 27, 2024
ISBN:
979-8-4007-1017-9
Published:
25 June 2024

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Abstract

No abstract available.

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SESSION: Paper Session 1 - AI & Wellbeing at Work
research-article
Design Fiction on Capturing, Amplifying, and Instilling Happiness in Work
Article No.: 1, Pages 1–17https://doi.org/10.1145/3663384.3663395

Work technologies often emphasize productivity. We suggest a value shift: designing these tools with employee happiness as a central goal. Being happy is a primary life goal for many people. Additionally, happiness positively influences various work-...

research-article
Working with AI Sound: Exploring the Future of Workplace AI Sound Technologies
Article No.: 2, Pages 1–21https://doi.org/10.1145/3663384.3663391

The workplace is a site for the rapid development and deployment of Artificial Intelligence (AI) systems. However, our research suggests that their adoption could already be hindered by critical issues such as trust, privacy, and security. This paper ...

research-article
Open Access
Teacher, Trainer, Counsel, Spy: How Generative AI can Bridge or Widen the Gaps in Worker-Centric Digital Phenotyping of Wellbeing
Article No.: 3, Pages 1–13https://doi.org/10.1145/3663384.3663401

The increasing integration of computing technologies in the workplace has also seen the conceptualization and development of data-driven and algorithmic tools that aim to improve workers’ wellbeing and performance. However, both research and practice ...

SESSION: Paper Session 2 - Inclusive and Accessible HCI
research-article
Open Access
Toward More Inclusive and Accessible Futures of Remote Work Using a Feminist Geographical Lens
Article No.: 4, Pages 1–10https://doi.org/10.1145/3663384.3663392

While remote work may not be suitable for everyone, it holds promise, particularly for those shouldering domestic labor and responsibilities. Our position paper draws on feminist geography, enabling HCI and Futures of Work researchers to critically ...

research-article
Open Access
Neurodivergence and Work in Human-Computer Interaction: Mapping the Research Landscape
Article No.: 5, Pages 1–14https://doi.org/10.1145/3663384.3663386

Work environments are commonly designed with non-disabled people in mind. In this contrasting review, we explore how Human-Computer Interaction (HCI) research approaches neurodivergence in workplace settings. We provide an in-depth analysis of eleven ...

research-article
Telepresence Robots for Remote Participation in Higher Education
Article No.: 6, Pages 1–14https://doi.org/10.1145/3663384.3663394

Telepresence robotics enable people to synchronously communicate and interact at a distance. The Covid-19 pandemic caused in-person teaching and research activities to migrate online in almost all society sectors (including higher education). In hybrid ...

SESSION: Paper Session 3 - Future of Collaborative Work with(out) AI
research-article
Open Access
Drinking Chai with Your (AI) Programming Partner: Value Tensions in the Tokenization of Future Human-AI Collaborative Work
Article No.: 7, Pages 1–15https://doi.org/10.1145/3663384.3663390

The new technologies of generative AI present important ethical challenges for application design in relation to human work and future workplaces. Using an extended design fiction, we conducted a critical inquiry into possible futures of generative ...

research-article
Open Access
Temporal Aspects of Human-AI Collaborations for Work
Article No.: 8, Pages 1–7https://doi.org/10.1145/3663384.3663397

In this position paper we highlight the importance of temporal aspects in human-AI collaboration for work. We focus on chat-based interactions powered by Large Language Models (LLMs), because of their increasing availability and extensive use for ...

research-article
Open Access
Honorable Mention
Honorable Mention
AI and the Future of Collaborative Work: Group Ideation with an LLM in a Virtual Canvas
Article No.: 9, Pages 1–14https://doi.org/10.1145/3663384.3663398

The introduction of generative AI into multi-user applications raises novel considerations for the future of collaborative work. How might collaborative work practices change? How might we incorporate generative AI into shared tools with users’ needs at ...

research-article
Open Access
Honorable Mention
Honorable Mention
Trinity: A Design Fiction to Unravel the Present and Future Tensions in Professional Informatics and Awareness Support Tools
Article No.: 10, Pages 1–15https://doi.org/10.1145/3663384.3663396

In recent years, companies massively invested in videoconferencing and awareness support tools to support hybrid forms of collaborative work. Current market solutions feature various augmentations of videoconferencing software based on tracked ...

SESSION: Paper Session 4 - Task, Time and Stress Management
research-article
Open Access
Enhancing Stress Understanding Through Team Reflection: Technology-Driven Insights in High-Stress Training Scenarios
Article No.: 11, Pages 1–18https://doi.org/10.1145/3663384.3663385

Systems aimed at stress awareness and reflection training by those in high-stress work environments may aid the development of stress management skills to alleviate and manage future workplace traumas. However, there is a notable gap in research ...

research-article
Open Access
Bridging the Gap Between Time Management Research and Task Management App Design: A Study on the Integration of Planning Fallacy Mitigation Strategies
Article No.: 12, Pages 1–14https://doi.org/10.1145/3663384.3663404

Accurate time estimations are vital for meeting deadlines and reducing work-related stress, yet individuals frequently succumb to a wide-spread cognitive bias, the planning fallacy, resulting in poor time management. This research article reports on two ...

research-article
Open Access
Unpacking Task Management Tools, Values, and Worker Dynamics
Article No.: 13, Pages 1–16https://doi.org/10.1145/3663384.3663402

As the complexity of daily tasks grows, knowledge workers experience challenges in managing tasks and risk skipping over some. Fortunately, various task management tools have become available, ranging from traditional tools, such as sticky notes, to ...

SESSION: Paper Session 5 - AI in Professional Growth & Workplace Support
research-article
Open Access
Honorable Mention
Honorable Mention
Opportunities and Challenges for AI-Based Support for Speech-Language Pathologists
Article No.: 14, Pages 1–14https://doi.org/10.1145/3663384.3663387

Speech-Language Pathologists (SLPs) are professionals who work with children and adults in the prevention, assessment, diagnosis, and intervention for speech, language, and communication difficulties. This research investigates the experiences and ...

research-article
Open Access
Non-Expert Programmers in the Generative AI Future
Article No.: 15, Pages 1–19https://doi.org/10.1145/3663384.3663393

Generative AI is rapidly transforming the practice of programming. At the same time, our understanding of who writes programs, for what purposes, and how they program, has been evolving. By facilitating natural-language-to-code interactions, large ...

research-article
Open Access
"It's like a rubber duck that talks back": Understanding Generative AI-Assisted Data Analysis Workflows through a Participatory Prompting Study
Article No.: 16, Pages 1–21https://doi.org/10.1145/3663384.3663389

Generative AI tools can help users with many tasks. One such task is data analysis, which is notoriously challenging for non-expert end-users due to its expertise requirements, and where AI holds much potential, such as finding relevant data sources, ...

SESSION: Paper Session 6 - Service Sector & Job Market Dynamics
research-article
The Geography of U.S. Companies That Care About Their Employees
Article No.: 17, Pages 1–9https://doi.org/10.1145/3663384.3663405

Investment in employees is increasingly vital for fostering a sustainable and inclusive workplace. While past research has linked investment in employees (i.e., financial benefits and well-being efforts) to individual company performance, it mainly ...

research-article
Open Access
‘Your Duties Are To Sweep A Floor Remotely’: Low Information Quality in Job Advertisements is a Barrier to Low-Income Job-Seekers’ Successful Use of Digital Platforms
Article No.: 18, Pages 1–20https://doi.org/10.1145/3663384.3663403

Digital platforms have become central in job search. Job-seekers’ experiences with these platforms, however, is a relatively new research area. This paper presents findings from 27 interviews with US low-income job-seekers. Job-seekers encountered many ...

research-article
Open Access
Empathy in Service Design: Prompting Employees' Empathy with Users through Love and Breakup Declarations
Article No.: 19, Pages 1–14https://doi.org/10.1145/3663384.3663388

Effectively prompting empathy from service employees towards users is a challenging yet essential endeavor to support user-centric approaches plebiscited by service companies. In this study, we investigate to which extent emotional and engaging users’ ...

research-article
Open Access
Best Paper
Best Paper
Public Technologies Transforming Work of the Public and the Public Sector
Article No.: 20, Pages 1–12https://doi.org/10.1145/3663384.3663407

Technologies adopted by the public sector have transformed the work practices of employees in public agencies by creating different means of communication and decision-making. Although much of the recent research in the future of work domain has ...

Contributors
  • University of Northumbria
  • Nokia Bell Labs
  • Eindhoven University of Technology

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