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Data Discretion: Screen-Level Bureaucrats and Municipal Decision-Making
Public servants tasked with implementing rules or policies on the street level often make discretionary decisions based on local context. Lipsky has labeled them street-level bureaucrats. During the COVID-19 pandemic, as most face-to-face interactions ...
Exploring the Landscape of e-Government Maturity Models: Insights from Systematic Mapping Study and Comparative Analysis
e-Government Maturity Models are essential tools for governments to assess and improve their e-government capabilities, performance, and impact. This article offers a pioneering systematic mapping study and comparative analysis of e-Government Maturity ...
Influence of Collective Consciousness on Individuals’ Continuous Use Willingness of Digital Government Websites: A Psychological Perspective
Building upon Social Fact theory and Social Impact theory, this article presents an innovative exploration of how collective consciousness and conformity behavior impact individuals' continuous use willingness of digital government websites. By ...
Protecting Sensitive Data with Secure Data Enclaves
A Secure Data Enclave is a system that allows data owners, such as governments and private firms, to control data access and ensure data security while facilitating approved uses of data by other parties. This model of data use offers additional ...
Improving Automated Detection of FOIA Deliberative Process Privilege Content
We address the problem of automatically detecting text that meets the deliberative process privilege as defined by the U.S. Freedom of Information Act. A recent study in the ACM J. Comput. Cult. Herit. describes an effort to create an annotated corpus ...
Building Confidence in a World of Eroding Trust
Trust is an important pillar in digital transformation. It is the key to fostering effective communications and collaborations. It is the foundational element that exists in the interactions between humans and technologies. However, the rapid innovation ...