UX Matters: The Critical Role of UX in Responsible AI
References
[1]
Amershi, S. et al. Guidelines for human-AI interaction. Proc. of CHI 2019. ACM, New York, 2019.
[2]
Liao, Q.V., Subramonyam, H., Wang, J. and Wortman Vaughan, J. Designerly understanding: Information needs for model transparency to support design ideation for AI-powered user experience. Proc. of CHI 2023. ACM, New York, 2023.
[3]
Subramonyam, H., Im, J., Seifert, C., and Adar, E. Solving separation-of-concerns problems in collaborative design of human-AI systems through leaky abstractions. Proc. of CHI 2022. ACM, New York, 2022.
[4]
Wang, Q., Madaio, M., Kane, S., Kapania, S., Terry, M., and Wilcox, L. Designing responsible AI: Adaptations of UX practice to meet responsible AI challenges. Proc. of CHI 2023. ACM, New York, 2023.
[5]
Liao, Q.V., Pribić, M., Han, J., Miller, S., and Sow, D. Question-driven design process for explainable AI user experiences. arXiv preprint arXiv:2104.03483, 2021.
[6]
Moore, S., Liao, Q.V., and Subramonyam, H. fAIlureNotes: Supporting designers in understanding the limits of AI models for computer vision tasks. Proc. of CHI 2023. ACM, New York, 2023.
[7]
Madaio, M.A., Stark, L., Wortman Vaughan, J. and Wallach, H. Co-designing checklists to understand organizational challenges and opportunities around fairness in AI. Proc. of CHI 2020. ACM, New York, 2020.
[8]
Yildirim, N., Pushkarna, M., Goyal, N., Wattenberg, M., and Viégas, F. Investigating how practitioners use human-AI guidelines: A case study on the people + AI guidebook. Proc. of CHI 2023. ACM, New York, 2023.
Index Terms
- UX Matters: The Critical Role of UX in Responsible AI
Recommendations
Axe UX: Exploring long-term user experience with iScale and AttrakDiff
AcademicMindTrek '14: Proceedings of the 18th International Academic MindTrek Conference: Media Business, Management, Content & ServicesPositive user experience (UX) is an important goal in product design. Positive long-term UX is believed to improve customer loyalty, therefore being vital for continuous commercial success. Most UX research investigates momentary or short-term UX ...
UX trek: a post-interaction journey from immersive experience logs
IHC '20: Proceedings of the 19th Brazilian Symposium on Human Factors in Computing SystemsUser Experience (UX) is a holistic attribute focused on the quality of user-product interaction. However, the technology evolution in different contexts has not imposed limits on user-product interactions. For instance, in immersive technologies, the ...
Comments
Information & Contributors
Information
Published In
July - August 2024
52 pages
ISSN:1072-5520
EISSN:1558-3449
DOI:10.1145/3675406
- Editors:
- Elizabeth Churchill,
- Mikael Wiberg
Copyright © 2024 ACM.
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].
Publisher
Association for Computing Machinery
New York, NY, United States
Publication History
Published: 26 June 2024
Published in INTERACTIONS Volume 31, Issue 4
Check for updates
Qualifiers
- Research-article
Contributors
Other Metrics
Bibliometrics & Citations
Bibliometrics
Article Metrics
- 0Total Citations
- 918Total Downloads
- Downloads (Last 12 months)918
- Downloads (Last 6 weeks)918
Other Metrics
Citations
View Options
View options
View or Download as a PDF file.
PDFeReader
View online with eReader.
eReaderDigital Edition
View this article in digital edition.
Digital EditionMagazine Site
View this article on the magazine site (external)
Magazine SiteGet Access
Login options
Check if you have access through your login credentials or your institution to get full access on this article.
Sign in